Shipping Policy

 

Thank you for visiting and shopping at Adorable Accessories. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

School Hair Accessories – All School Hair Accessory orders are aimed to be processed within 3-4 weeks, due to the nature of our Hair Accessories, each and every one of your School Hair Accessories are made to order. Orders are not shipped or delivered on weekends or holidays.

 

Ready Made Hair Accessories. Our ready made hair accessory order are processed within 2-3 business days.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

 

Shipment method

Estimated delivery time (after dispatch)

Shipment cost

Aust Post Standard*

2 + Business Days

$11     (Order under $200)

FREE (Orders of $200

Aust Post Express*

2-4 business days

$15

Local Pickup

 

FREE

WHOLESALE SHIPPING

SEE WHOLESALE PORTAL

SEE WHOLESALE PORTAL

 

*Aust Post Express Delivery guarantee currently suspended

Express Post remains our fastest postal service, but our next-business-day guarantee is suspended until domestic flights return to normal.

*Delivery delays may be experienced

The COVID-19 pandemic has led to a major surge in parcel deliveries, as well as causing disruptions to our delivery operations.

 

 

Delivery delays can occasionally occur.

 

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

 

Customs, Duties and Taxes

 

Adorable Accessories are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

Adorable Accessories is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 

We currently do not ship outside Australia

 

Returns Policy

 

Our Returns & Refunds provides detailed information about options and procedures for returning your order.